Return/Refund Policy

Return/Refund policy


Thank you for choosing The Slip Cover Company for your purchases. We strive to provide you with quality products and excellent service. Please review our Return and Refund Policy below to understand the terms and conditions for returning items and obtaining refunds.

If you have any questions or need clarification on any aspect of this policy, please don't hesitate to contact our Customer Service Team via live chat or email.

Eligibility for Returns and Refunds:
- Unopened items may be returned within 30 days of delivery, with customers responsible for shipping costs.
- The 30-day return window begins from the date of item delivery.
- We regret that we cannot accept returns or offer refunds beyond this 30-day period.

How to Initiate a Return?
- To initiate a return, please contact our Customer Support Team via email at info@theslipcovercompany.com
- Once your intent to return is communicated, you have 7 days to send back the item from the notification date.

Return Examination
- Upon receipt of the returned item, we will conduct a thorough inspection.
- Refunds cannot be issued for used items.
- In cases of defects or damage, we will cover the return shipping costs and provide a full refund.

Refund Process
- Refunds will be processed upon receiving the returned product.
- Refunds will not be issued for used items.
- The refund amount will cover the product cost, excluding shipping charges.

Timeline for Refunds
- Once the returned product is received and inspected, we will promptly initiate the refund process.

For any further inquiries regarding our return policy, please contact our Customer Service Team at info@theslipcovercompany.com

Thank you for choosing The Slip Cover Company.